Row Telehealth review

Row Telehealth separates the first clinical visit from its ongoing program charge. An asynchronous review costs $30; a scheduled video visit costs $55. Its pricing page says this is a one-time fee, and a state’s rules can require video rather than asynchronous review. Laboratory testing is also separate. The $179 semaglutide introduction therefore does not represent every charge a new patient might pay.

The standard compounded semaglutide injection program is $179 for the first month and $299 per month afterward. Tirzepatide injections are $349 per month. Oral semaglutide and tirzepatide troches are listed at $249 and $279 monthly. Low-dose programs have their own prices; their lower amounts should not be substituted for the standard injection quotes.

Branded care costs $99 a month for the membership, with the retail or manufacturer pharmacy billing medication separately. The program names Wegovy, Zepbound, Ozempic and Mounjaro, subject to clinical suitability and availability. This is not a $99 drug offer. Use the billing guide when comparing the combined visit, care and prescription costs.

The site identifies Rely Telehealth Plus, Inc. as the company behind Row Telehealth, LocumTele as its clinical network and Rush Pharmacy as its compounded-prescription pharmacy partner. Branded prescriptions are described as the exception, using retail or manufacturer pharmacies. The site advertises nationwide clinician coverage, but the assigned provider must be able to treat the patient where they are physically located. Published names are useful for a pharmacy verification check, not independent certification.

The refund policy allows cancellation of future billing before renewal. Before medication is dispensed, it describes a refund of the billing cycle less any completed provider-visit fee where applicable. Dispensed or shipped medication is generally nonrefundable. Damaged or compromised deliveries must be reported within fourteen days for a replacement. A completed consultation remains payable when the clinician decides not to prescribe, while medication charges are refunded. Our refund checklist helps distinguish cancellation, nonapproval and delivery problems.

The policy says annual plans are paid in full and generally cannot be refunded for unused time, while preserving a refund for medication paid for but never received. Live-video cancellation needs more than twenty-four hours’ notice to avoid a possible visit charge. Row is straightforward to compare only after adding the consultation and any outside medication or laboratory costs; readers who want a smaller commitment should distinguish a monthly program from the annual policy.